Careers at IFPI

Reporting to: Senior Product Manager
Location: London Bridge, UK (3 days working from the office, 2 days from home)
Start date: ASAP

Background
IFPI advocates on behalf of its member record companies and works to champion and defend the recorded music industry worldwide. Our goal is to improve the environment for record labels to operate in and support the growth and evolution of a thriving music ecosystem around the world. IFPI is trusted by governments and international organisations as the advocate for the recording industry.

Our work spans a wide range of fields, including worldwide policy engagement and campaigning, extensive industry data gathering and analysis, the launching and management of music charts, music copyright protection and enforcement, development of technology and data standards and managing best-practice in performance rights collections.

IFPI represents over 8,000 record companies, from international major companies to small local independent labels. IFPI’s head office is in London, with regional offices in Abu Dhabi, Beijing, Brussels, Miami, Nairobi and Singapore. We have national groups and affiliates in 60 countries.

Role

As part of IFPI’s Data & Analysis team, the successful candidate will play a pivotal role in managing and evolving IFPI’s bespoke MAP system, a core platform that collects, processes, and analyses a wide range of music industry datasets. The data handled by IFPI is at the heart of understanding the global recorded music business, and the successful candidate will work with datasets including, but not limited to: Market Reporting data from labels across the world, Performance Rights data (i.e. revenues from Public Performance, TV, etc), Subscriber Numbers data (i.e. Spotify, Amazon Music, etc), and Global and National Charts data (i.e. weekly charts for South East Asia, or Global Charts data for the biggest acts of the year, etc).

These datasets are used to produce industry-leading analysis and publications such as the Global Music Report, as well as ad-hoc insights for IFPI members, industry partners, and the media.

In this role, you will act as a key link between business users, data experts, and software developers, ensuring that IFPI’s MAP system is accurate, secure, and aligned with business needs. You’ll work closely with MAP’s Senior Product Manager and external development team based in Buenos Aires, managing the day-to-day development cycle, prioritising enhancements with relevant data owners, and ensuring the delivery of high-quality solutions that drive the industry’s understanding of music consumption and value.

This is an exciting opportunity for a technically adept, data-focused Senior Business Analyst who is passionate about improving data systems, enjoys understanding how complex platforms work, and thrives on translating business needs into actionable technical outcomes.

Due to the nature of the role, the successful candidate must be proactive, a self-starter, and comfortable taking responsibility and driving progress with limited direction. Training will be provided, both on-the-job and external depending on the successful candidate’s prior experience and needs of the business.

The role will primarily involve:

• Develop a deep understanding of IFPI’s MAP system architecture, including applications built in ASP.NET, C#, React, and SQL Server databases
• Write, refine, and maintain process documentation, functional specifications, and technical requirements
• Query SQL databases to investigate issues, validate data, and run ad-hoc reports
• Collaborate with internal data owners to scope new features, estimate delivery timelines, and ensure alignment with business objectives
• Write and manage user stories in Azure DevOps, ensuring accurate scope definition and timely completion
• Lead the day-to-day sprint management
• Lead and facilitate Agile ceremonies (daily stand-ups, retrospectives) with the external development team
• Conduct QA reviews, coordinate User Acceptance Testing (UAT), and manage bug tracking and issue resolution
• Evaluate and challenge stakeholder requests, making recommendations to optimise technical processes
• Build strong relationships with internal stakeholders, external partners, and technical teams
• Provide day-to-day operational support for the MAP system and respond to stakeholder queries

Key Requirements

The candidate should possess, and be able to demonstrate, the following:

• Proven experience as a Business Analyst or Systems Analyst within an Agile software development environment
• Strong working knowledge of SQL (queries, joins, data validation, analysis)
• Familiarity with web applications and their architecture (preferably ASP.NET / React / SQL Server)
• Excellent analytical and problem-solving skills, with the ability to translate business requirements into technical deliverables
• Experience managing tasks and workflows in Azure DevOps, Jira, or similar tools
• Proficient in Excel, Visio, and documentation tools
• Excellent written and verbal communication skills in English
• A proactive, self-starting mindset with the ability to work independently and drive initiatives forward

Desirable Skills

• Experience with Scrum Agile methodology and sprint management
• Exposure to QA testing, test estimation, or automation frameworks
• Experience with financial or performance data analysis
• Knowledge of business process reengineering and data governance
• Spanish language skills (helpful for collaborating with the Buenos Aires development team)

How to apply

Candidates who can demonstrate that they meet specifications set out above and can prove that they have the right to work in the UK should send an application to recruitment@ifpi.org or by post to HR Department, IFPI Secretariat, 7 Air St, London, W1B 5AD.

The application should include your CV and a covering letter stating how you meet each requirement. Due to the need to fill this role swiftly, applications will be reviewed on a rolling basis, and we reserve the right to close this advert before the confirmed closing date when we receive sufficient applications.

Closing date for applications

Thursday 4th December 2025

Interview Process

We will, having reviewed applications on a rolling basis, seek to conduct interviews with candidates via online or in person.

In order to process job applications, IFPI collects personal information submitted by applicants. By applying for this role, you are consenting to that processing. All personal information is processed in line with our privacy policy set out at https://www.ifpi.org/terms-conditions.

EEO Statement

IFPI is committed to equal opportunities and welcomes colleagues from a diverse range of backgrounds.