Careers at IFPI

Reporting to: Global Chief Content Protection and Enforcement Officer
Location: London Bridge, London (3 days working from the office, 2 days from home)

About IFPI
IFPI is the voice of the recording industry worldwide. IFPI and its National Group network represents the interests of some 8,000 members across the globe. Our mission is to make music thrive by promoting the value of recorded music, campaign for the rights of record producers, and expand the commercial uses of recorded music.

IFPI’s head office is located in London, with additional offices in Brussels, Nairobi, Singapore, Miami, Abu Dhabi and a representative office in Beijing. We have affiliated organisations in 70 countries, including national groups and music licensing companies that represent their own region’s member record companies.

IFPI’s Global Content Protection and Technology (CPT) department delivers 24/7 monitoring and reporting of online infringements, provides technical analysis and investigations and in connection with services that infringe and facilitate infringement of our members’ rights. The department devises strategies and programmes to deter, disrupt and dismantle illegal online activities, which are executed in partnership with law enforcement agencies, intermediaries and administrative authorities.

Within CPT, the ‘Emerging CP Tech’ team is focused on nascent and evolving issues that affect our members’ rights and interests, including artificial intelligence and streaming fraud. The team’s remit is to landscape and research emerging technologies and support our members in anticipating, assessing and responding to new threats and opportunities. It acts as an incubator to ideate and develop tools and solutions for CPT purposes and provides data and insights in relevant areas.

The team also works cross-functionally, including with the broader CPT department and the Legal teams, as well as with our member companies. Due to the nature of this workstream, the role will involve varied tasks and responsibilities and engage in further development and training as requested.

IFPI is looking to engage a proactive and technically minded individual to administer service delivery and provide data analysis and reporting in connection with specialist systems, as well supporting the work of the ‘Emerging CP Tech’ team.

This is a unique opportunity to work within the music industry at an exciting time, as we seek to address and harness emerging technologies and safeguard our members’ rights in a constantly evolving environment.

The role

IFPI is looking to engage a proactive and technically minded individual to administer service delivery and provide data analysis and reporting in connection with specialist systems, as well supporting the work of the ‘Emerging CP Tech’ team.

This is a unique opportunity to work within the music industry at an exciting time, as we seek to address and harness emerging technologies and safeguard our members’ rights in a constantly evolving environment.

General Responsibilities

Your key responsibilities will include:

• Administering day-to-day operation of systems.
• Collating data from various sources, including handling sensitive data.
• Analysing large datasets to identify trends, anomalies and actionable insights.
• Using data to produce and contribute to landscape and threat assessments, to inform and iterate strategies, and measure progress and impact.
• Provide regular reporting to internal and external stakeholders.
• Designing dashboards, reports and data visualisations.
• Monitoring and optimising workflows and continuous improvement initiatives.
• Developing and maintaining data quality standards.
• Advising on requirements for tools and solutions and providing UAT.
• Developing and documenting workflows, methodologies and protocols.
• Researching and reviewing emerging technologies and services.
• Responding to requests from internal and external stakeholders.
• Preparing and delivering internal and external presentations.
• Staying up to date with relevant emerging technologies, services and vendors.
• Other tasks as required to support projects and the work of the team.

Position Requirements

• Bachelor’s degree in Data Science, Data Analytics, Information Systems or a related discipline, or equivalent combination of education, work experience, and relevant certifications.
• 2+ years of experience in service delivery or operations.
• Proficiency in data visualisation and reporting tools (e.g., Excel, SQL, Power BI, Tableau).
• Experience working with databases.
• Demonstrable experience delivering services and meeting KPIs and deadlines.
• Excellent written and verbal communications skills and stakeholder management.
• High attention detail and commitment to data accuracy and integrity
• Strong interest in and willingness to learn about technology and CPT activities.
• Initiative, enthusiasm, and willingness to undertake varied tasks.
• Creativity and solution-driven mindset.
• Self-starter with ability to work independently and as part of the team.
• Strong organisational skills and the ability to plan/manage multiple tasks.
• Resilience and the ability to meet deadlines and work under pressure.
• Flexibility to work out-of-hours occasionally.
• An ability to produce reports, documentation, and presentations as per organisational requirements.

Desirable:

• Exposure to python programming.
• Experience with service frameworks and process improvement methodologies.
• Interest in music and emerging technologies.

The selected candidate will receive training in specific processes and skills, as required.

How to apply

Candidates who can demonstrate that they meet specifications set out above and can prove that they have the right to work in the UK should send an application to recruitment@ifpi.org or by post to HR Department, IFPI Secretariat, The Shard, 7th floor, 32 London Bridge Street, London, SE1 9SG.

The application should include your CV and a covering letter stating how you meet each requirement. Due to the need to fill this role swiftly, applications will be reviewed on a rolling basis, and we reserve the right to close this advert before the confirmed closing date when we receive sufficient applications.

Closing date for applications

Monday 9th March 2026

Interview Process

We will, having reviewed applications on a rolling basis, seek to conduct interviews with candidates via online or in person.

In order to process job applications, IFPI collects personal information submitted by applicants. By applying for this role, you are consenting to that processing. All personal information is processed in line with our privacy policy set out at https://www.ifpi.org/terms-conditions.

EEO Statement

IFPI is committed to equal opportunities and welcomes colleagues from a diverse range of backgrounds.