Careers at IFPI

We have a global team of talented employees working collaboratively to represent the interests of the recording industry worldwide.

We aim to excel in all that we do on behalf of our member record companies.

IFPI is committed to equal opportunities and welcomes colleagues from a diverse range of backgrounds.

If you are interested in working at the heart of issues affecting the music industry, in a dynamic, creative environment, find out more about our current career opportunities below.

Current Vacancies

Head of Investigations

16 May 2024

Reporting to: Director of Global Content Protection and Enforcement.
Start Date: ASAP
Location: London

Background
IFPI is the voice of the recording industry worldwide. IFPI and its National Group network represents the interests of some 8,000 members across the globe. Our mission is to promote the value of recorded music, campaign for the rights of record producers, and expand the commercial uses of recorded music.

IFPI’s head office is located in London, with additional offices in Brussels, Nairobi, Singapore, Miami, Abu Dhabi and a representative office in Beijing. We have affiliated organisations in 70 countries, including national groups and music licensing companies that represent their own region’s member record companies.

IFPI’s Global Content Protection and Enforcement (CPE) department delivers 24/7 monitoring and reporting of online infringements, provides technical analysis and investigations and in connection with services that infringe and facilitate infringement of our members’ rights. The department devises strategies and programmes to deter, disrupt and dismantle illegal online activities, which are executed in partnership with law enforcement agencies, intermediaries and administrative authorities.

Role
IFPI is looking to engage a passionate, dynamic, and experienced individual to join IFPI’s CPE department, to support its efforts to investigate and tackle services that infringe our member companies’ rights.

The Head of Investigations will provide support to the Director of Global Content Protection and Enforcement and supervise the day-to-day activities of the Investigations team, with the support of an Investigations Manager. They will be responsible for the implementation of investigative, disruption and enforcement strategies across a range of infringing services to deliver outcomes.

The ideal candidate will have experience managing and developing teams and demonstrable leadership abilities. They will have a well-rounded technical knowledge as well as solid experience implementing OSINT best practices and tools and conducting and documenting investigations. They will also have extensive experience with criminal enforcement and liaising with authorities. Strong written and verbal communications skills and an analytical, solution-driven mindset are vital to this role.

The role will also involve interacting with the Operations team, Development team, Legal department, law enforcement authorities, IFPI National Groups and representatives from IFPI’s member record companies.

Given the nature of the role and the team’s activities, the candidate must be able to handle a varied and heavy workload and be flexible and able to work out-of-hours. They must also be prepared to engage in further development and training and to travel, according to business requirements.
This is a unique opportunity to work within the music industry at an exciting time, as we seek to address emerging threats and safeguard our members’ rights in a constantly evolving environment.

General Responsibilities

  • Providing support to the Director of Global Content Protection and Enforcement on matters concerning investigations.
  • In collaboration with the Director of Global Content Protection and Enforcement, developing and adapting investigation, disruptive and enforcement strategies.
  • Developing and implementing action plans and KPIs for the Investigations function
  • Managing and supervising the day-to-day work of the London-based Investigations team, with the support of an Investigations Manager.
  • Overseeing and conducting investigations into threat actors and infringing services.
  • Producing and reviewing reports of all kinds including technical, functionality, investigative reports, piracy landscapes, threat assessments, and problem profiles.
  • Managing / coordinating enforcement cases, including preparing/reviewing criminal referrals, witness statements and other supporting materials.
  • Law enforcement liaison and relationship building.
  • Conducting / managing / overseeing investigations, covert activities, and intelligence gathering, including in relation to time-sensitive pre-release investigations.
  • Advising on security and leak prevention.
  • Analysing data and providing insights to the piracy ecosystem.
  • Overseeing evidence collection and the provision of data and other support for civil, administrative and disruptive actions in connection with infringing services.
  • Vendor engagement and management, as needed.
  • Delivering training and capacity building internally, to IFPI national groups and regional offices, and to law enforcement and governmental authorities.
  • Developing and implementing best practices in connection with OSINT/technical investigations.
  • Maintaining investigations policies and assessing with risk/compliance issues associated with investigations.
  • Fostering skill-building and professional development of team members to ensure they are aware of the latest tools and technologies that are relevant to their work.
  • Working with other teams within the organisation including the Development team, Legal team, and IFPI National Groups and Regional Offices, as required.

Requirements

To be considered, the applicant must demonstrate the following:

  • At least four years of supervisory experience, or two years of management experience.
  • Experience working within or with law enforcement authorities and managing/coordinating criminal cases.
  • Knowledge of criminal procedure and an awareness of legislation relevant to the music industry, e.g., offences concerning computer misuse, copyright, money laundering and fraud.
  • Existing contacts within the public and private sector and strong aptitude for relationship-building.
  • Solid experience in conducting OSINT investigations.
  • Experience with investigations in the areas of intellectual property crimes, cyber security and/or fraud.
  • Technical knowledge with a solid understanding of networks and DNS.
  • Familiarity with cryptocurrency tracking.
  • Ability to represent IFPI with a high degree of professionalism.
  • Excellent verbal and written communication.
  • High level of attention to detail and inherent curiosity.
  • An ability analyse data and to produce reports, documents, and presentations to an excellent standard.
  • Efficiency, dynamism and ability to work in a fast-paced environment.
  • Self-starter and ability to work independently as well as, as part of a team.
  • Strong organisational skills and resilience, with the ability to manage multiple tasks/projects, meet deadlines and work under pressure.
  • Willingness to undertake varied tasks and at all levels and to work out of office hours, as needed. They must also be prepared to engage in substantive work in addition to management responsibilities.
  • Enhanced Criminal Records Bureau (“CRB”) check.

Desirable

Additionally, the following skills / experience are desirable:

  • A degree in a computing discipline and/or relevant technical certification(s) for example, cybersecurity, digital forensics, internet networking, blockchain/decentralised technologies.
  • Experience with enforcing copyright or other intellectual property rights.
  • Understanding of and experience analysing iOS and Android app package formats.
  • Interest in technology and the music industry.

 

How to apply
Candidates who can demonstrate that they meet specifications set out above and can prove that they have the right to work in the UK should send an application to recruitment@ifpi.org

The application should include your CV and a covering letter stating how you meet each requirement.

Interview Process
The interview process will consist of two interviews.

EEO Statement
IFPI is committed to equal opportunities and welcomes colleagues from a diverse range of backgrounds.

In order to process job applications, IFPI collects personal information submitted by applicants. By applying for this role, you are consenting to that processing. All personal information is processed in line with our privacy policy set out at https://www.ifpi.org/terms-conditions/

Technical Investigator – Content Protection & Enforcement

23 January 2024

Reporting to: Technical Investigations Manager
Start Date: February 2024
Location: London

Background
IFPI is the voice of the recording industry worldwide. IFPI and its National Group network represents the interests of some 8,000 members across the globe. Our mission is to promote the value of recorded music, campaign for the rights of record producers, and expand the commercial uses of recorded music.

IFPI’s head office is located in London, with additional offices in Brussels, Nairobi, Singapore, Miami, Abu Dhabi and a representative office in Beijing. We have affiliated organisations in 70 countries, including national groups and music licensing companies that represent their own region’s member record companies.

IFPI’s Global Content Protection and Enforcement (CPE) department delivers 24/7 monitoring and reporting of online infringements, provides technical analysis and investigations and in connection with services that infringe and facilitate infringement of our members’ rights. The department devises strategies and programmes to deter, disrupt and dismantle illegal online activities, which are executed in partnership with law enforcement agencies, intermediaries and administrative authorities.

Role
IFPI is looking to engage a passionate, dynamic, and experienced individual with specialist technical expertise to join the Investigations team within IFPI’s CPE department, to support its efforts to investigate and tackle services that infringe our member companies’ rights.

The ideal candidate will have well-rounded technical knowledge and be capable of analysing and testing infringing services and producing clear and concise written reports. They will also have a solid understanding of OSINT best practices and tools and have experience conducting and documenting investigations. Strong communications skills and an analytical, solution-driven mindset are vital to this role.

The candidate will work within a team of technical investigators and closely with developers and operational staff in the broader CPE department. The role will also involve interacting with the Legal department, law enforcement authorities and representatives from our member record companies.

Given the nature of the role and the services we provide for our members, the candidate must be flexible and able to work out-of-hours and engage in further development and training as required.
This is a unique opportunity to work within the music industry at an exciting time, as we seek to address emerging threats and safeguard our members’ rights in a constantly evolving environment.

General Responsibilities

  • Investigate, test, and analyse technologies and digital services of all types, including mobile applications.
  • Evidence capture, including to support disruptive and enforcement actions.
  • Analysis of the technical infrastructure used to support services and applications including networks and DNS.
  • OSINT investigations into threat actors, their modus operandi, and the broader piracy network / ecosystem. This includes time-sensitive pre-release investigations.
  • Analyse data in relation to piracy, and produce landscape reports, and threat profiles.
  • Produce technical, functionality and investigative reports.
  • Deliver internal and external presentations and training. This will include communicating with a non-technical audience.
  • Assess options for disruptive and enforcement action, prepare related materials including criminal referrals and witness statements, and execute, coordinate, and manage actions/cases.
  • Work with and support technical investigators, development team, operational team, Legal team, and IFPI National Groups, as required.

Requirements

To be considered, the applicant must demonstrate the following:

  • A degree in a computing discipline and/or relevant technical certification(s).
  • Online research skills and prior experience in conducting OSINT investigations.
  • Solid understanding of networks and DNS.
  • Experience of probing and testing network requests using relevant tools (Wireshark, Charles, Postman, etc.).
  • Excellent verbal and written communication.
  • High level of attention to detail and ability to analyse data.
  • An ability to produce clear and concise technical and functionality reports and investigative documents.
  • Initiative, enthusiasm, and willingness to undertake varied tasks.
  • Curiosity and problem-solving skills.
  • Self-starter and ability to work independently as well as, as part of a team.
  • Resilience, ability to manage multiple tasks, meet deadlines and work under pressure.
  • The candidate will need to undertake an Enhanced Criminal Records Bureau (“CRB”) check.

Desirable

  • Additionally, the following skills / experience are desirable:
    Work experience within a brand / content protection organisation.
  • Understanding of and experience analysing iOS and Android app package formats.
  • Experience with cyber security and fraud investigations.
  • Experience with intellectual property enforcement and working with law enforcement authorities.
  • Understanding of emerging technologies including artificial intelligence.
  • An awareness of relevant legislation affecting the music industry, such as copyright, Computer Misuse Act, money laundering and fraud offences.
  • Keen interest in technology, social media, gaming, and the music industry.
  • Familiarity with cryptocurrency tracking using open-source or paid tools.

How to apply
Candidates who can demonstrate that they meet specifications set out above and can prove that they have the right to work in the UK should send an application to recruitment@ifpi.org.
The application should include your CV and a covering letter stating how you meet each requirement.

Interview Process
The interview process will consist of two interviews the first will be conducted online and the second in person.
In order to process job applications, IFPI collects personal information submitted by applicants. By applying for this role, you are consenting to that processing. All personal information is processed in line with our privacy policy set out at https://www.ifpi.org/terms-conditions/

EEO Statement
IFPI is committed to equal opportunities and welcomes colleagues from a diverse range of backgrounds.